Tress Hoop Earrings

We offer a lifetime exchange facility on eligible jewellery purchases

·     You will receive 100% of the prevailing gold/precious metal value based on the net metal weight received (post normal wear and tear) and prevailing market rate at the time of exchange.

·     The value of diamonds, gemstones, making charges, GST, taxes, discounts, promotional benefits, and coupon values availed at the time of purchase will not be considered while calculating the exchange value.

·     A logistics and processing charge of ₹500 per item will be deducted from the exchange value.

·     The final exchange value is subject to quality inspection and verification of the product received.

·     Get in touch with our customer service team via customer support number to initiate an exchange request. Please provide your order number and specify the new product you wish to exchange for.

·     The product can be exchanged for an equal or high value product

Exchange Eligibility Conditions

To avail the exchange facility, customers must provide:

·     Original jewellery product

·     Original or copy of the purchase invoice

·     Product certificate(s) and hallmark documentation

·     Warranty card (if applicable)

·     The jewellery must be returned in its original condition and must not have been altered, repaired, or modified by any third party.

·     The exchange value can be redeemed against a product of equal or higher value only.

·     The outcome of the quality inspection shall be final.

48-hour return window on all eligible jewellery purchases. Read full return policy here

Enjoy free shipping on all orders. Read shipping and order tracking policy here